The Red Box system and scanning fully supports timed entry in increments of your choice. The most popular is 15 minute timed slots allowing customers to select a time that suits them and avoid large crowds at the entrance. Time slots allow you to control the number of people that enter the at any one time and then disperse through the event or show.
The system allows you to sell seated tickets which automatically block off 1, 2 or 3 seats either side. The back office interface allows you to make changes to the seated location, for example to add another person to the group. A huge success and already in use at a number of locations across the UK.
A ground breaking feature originally designed to provide a rain off credit which has been expanded to manage cancelled or postponed events. Rather than giving a refund a customer can claim a credit on-line to spend on other events in the future. A particular benefit if you have a number of events over the year and want to give your customers the ability to spend their credit on another event. The facility is entirely on-line so that customers can self service.
If you are supporting the NHS track and trace guidelines; we have added a new NHS track and trace facility to inform customers of the policy and, if they choose, opt out. The new technology combines customer contact information with the access control daily scans to generate an NHS track and trace list for each event day. The data is secured securely and automatically destroyed after 21 days.
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